A New York City event planner travels home to Tennessee for the holidays and ends up working on the thirtieth anniversary Christmas event at Dollywood alongside the theme park's Director of Operations.

On her way to a new job as teacher, Lauren stops in Grandon Falls, where she meets and befriends single handyman Travis, his foster kid and many other locals in the weeks up to Christmas.

Kent devises a revenge plan against Laurel, whose husband he believed ruined his marriage, however, his plan becomes deadly once Laurel decides to fight back.